Privacy policy.

Who we are

This website is operated by Web Inclusion, an independent digital consultancy. We are the data controller for any personal data collected through this website.

If you have any questions about this policy or about how we handle your data, you can contact us at:

What data we collect and why

We collect personal data in two ways: when you contact us through the enquiry form on this site, and automatically through the operation of the website itself.

Enquiry form submissions

When you complete and submit the contact form, we collect:

• Your name
• Your email address
• Your organisation name (if provided)
• The content of your message

We collect this information because you have chosen to send us an enquiry and we need it to respond. The legal basis for processing this data is legitimate interest — specifically, our mutual interest in conducting a business conversation you have initiated.

We do not use enquiry form data for marketing purposes, add it to any mailing list, or share it with third parties. We use it solely to respond to your enquiry and, if an engagement follows, to conduct that work.

Website operation data

Like all websites, this site collects certain technical data automatically when you visit — including your IP address, browser type, the pages you view, and the time and duration of your visit. This data is captured in server logs held by our hosting provider.

This data is used for security monitoring and to diagnose technical problems. It is not used to profile individual visitors or to serve advertising. The legal basis for this processing is legitimate interest in the secure and stable operation of the website.

Server log data is retained for a maximum of 30 days before being overwritten.

Cookies

This website uses a small number of cookies. We do not use cookies for advertising, behavioural tracking, or any form of user profiling.

The cookies this site may set are:

Because this site does not use analytics, advertising, or social media tracking cookies, we do not present a cookie consent banner. If this changes in future, we will update this policy and implement appropriate consent mechanisms.

How long we keep your data

Enquiry form submissions are received by email and retained in our email system. We keep enquiry correspondence for as long as it is relevant to a potential or active client relationship — typically for the duration of any engagement that follows, plus a reasonable period thereafter for reference purposes.

If no engagement follows from an enquiry, we will retain your contact details for no longer than 12 months from the date of last contact, after which they are deleted.

Server log data is retained for a maximum of 30 days as noted above.

Who we share your data with

We do not sell, rent, or trade personal data. We do not share enquiry data with third parties for marketing purposes.

The following third-party services are involved in the operation of this website and may process technical data as a result:

• Our hosting provider — holds server infrastructure and associated logs. Bound by a data processing agreement.
• Google Fonts — this site loads typefaces from Google Fonts, which may involve your browser making a request to Google's servers. Google's privacy policy applies to that request. No personal data from this site is transmitted to Google.
• Font Awesome — icon assets are served via the Font Awesome plugin. Their privacy policy applies to that service.

No other third-party services currently receive data generated by this website.

Your rights

Under UK GDPR, you have the following rights in relation to personal data we hold about you:

• The right to access You can request a copy of any personal data we hold about you.
• The right to rectification You can ask us to correct personal data that is inaccurate or incomplete.
• The right to erasure You can ask us to delete personal data we hold about you, subject to any legal obligations that require us to retain it.
• The right to restrict processing You can ask us to limit how we use your data while a query or objection is being resolved.
• The right to data portability You can ask us to provide your data in a portable format where technically feasible.
• The right to object You can object to processing based on legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds.

To exercise any of these rights, please contact us at the email address above. We will respond within 30 days. There is no charge for making a request.

If you are not satisfied with how we have handled a request or a complaint, you have the right to lodge a complaint with the UK's supervisory authority:

Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. This includes maintaining up-to-date software, using encrypted connections (HTTPS) throughout the site, and limiting access to data to those who need it.

No method of internet transmission or storage is completely secure. While we take these obligations seriously, we cannot guarantee absolute security.

Links to other websites

This site may contain links to other websites. We are not responsible for the privacy practices or content of those sites and recommend that you read their privacy policies separately.

Changes to this policy

We may update this policy from time to time — for example, if we add new functionality to the website or if legal requirements change. The date at the bottom of this page indicates when the policy was last reviewed. Material changes will be noted in the document.

We recommend checking this page periodically if you interact with this website regularly.